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Contact:
Wendy Masorti,
Internet Sales Director
814-933-3803
ext. 270


Buying at Stampstore

Welcome to APS StampStore! Where you will find thousands of stamps and covers available from APS members all with a 30 day money back guarantee – prices range from $1 to $5,000+.

DISCLAIMER: While the APS provides this selling/buying service, the APS does not own the material being sold and does not guarantee the accuracy of members’ content in the listings. While members price and describe their material, they may unknowingly misdescribe the quality or authenticity of the items being sold. Therefore we offer a 30 day money back guarantee, see below.

Who can buy?

NOW ANYONE can buy on StampStore! Non-members pay a 10% surcharge and additional shipping fees ( So Join today to save!!). All buyers must register a user account in order to add items to a cart.

Who are the sellers?

Buy with confidence - all sellers are members of the American Philatelic Society and abide by the APS Code of ethics. Buyers have a 30-day money back guarantee on returns for items not as described.

Want List Feature

StampStore has now released a new feature, the Want List. You can convert searches to a Want List and be notified each time new stamps matching your criteria go up for sale. See full details.

Cart/Payment

Please note that items remain available in inventory until you finalize your purchase - meaning other buyers have the opportunity to purchase the same item even if it is in your cart. We accept Visa, MasterCard, and Discover. APS MEMBERS also have the option to put money on their account. Many individuals still prefer check payments so we have made it easy for them to send a check to put money on their account – then during check out they have an option to use these funds. (**APS members only have this option and it is recommended to send $100 or more when putting money on account).

Expertizing

You may request that an item purchased from StampStore.org be expertized by our APEX service before your purchase is final (note that expertizing is not available for items that do not have a sale price equal or greater than $50.) If expertized by APEX and the item is genuine, the cost of expertizing will be borne by the purchaser. The Society waives the postage, shipping and insurance charges normally required for an item submitted for expertizing, if the expertizing is requested before the item is shipped from StampStore.org. Note: All items submitted to any service after the sale is at the expense of the buyer and will not be refunded. The buyer is required to submit an Expertizing Extension within five days of receipt of the item (details are provided with each order).

Expertizing is done on a per item basis. If purchasing a set please indicate if expertizing is requested for all items or only one item in the set. If requested for multiple items buyer is responsible for cost of expertizing any items for which certificate is good (at $25 each) even if one item is found bad and buyer chooses not to buy set.

The expertizing process usually takes 30 to 90 days. When an opinion is rendered, APS notifies the purchaser of the decision via email. If the item was misdescribed or faults are found that were not included in the description, the purchaser may reject the item and request a refund of the purchase price and the expertizing fee (refunds can take up to two to four weeks). An item may not be rejected for centering or any issue clearly visible from the scanned image.

Order Fulfillment/Shipping

When a purchase is made, the buyer will receive an email receipt. All orders are filled the next business day. Orders are shipped via the U.S. Postal Service only per the charts below. Insured or registered packages must be signed for upon delivery. MEMBERS get free shipping when orders reach $100 or $500 depending on where you live!

APS Member Shipping Method
 
US
Canada
Intl.
First Class
Under $200
Under $500
Under $500
Signature Confirmation
$200 - $5,000
N/A
N/A
Registered
$5,000+
$500+
$500+

Total Shipping Cost = "Per Shipment" cost + "1% handling and 1% insurance"
Note: The 2% charged is applied to the total of the stamp purchase (excluding tax and shipping charges) which covers insurance and handling of the item(s).

MEMBER Stamp Order - Per Shipment Base Fee
Destination
Amt. of Order
First Class/Priority Mail
United States
<=$100
$2.95 + 1% handling + 1% insurance
 
>=$100
1% insurance (SHIPPING IS FREE)
Canada
<$500
$3.95 + 1% handling + 1% insurance
 
>$500
1% insurance (SHIPPING IS FREE)
Foreign
<$500
$7.95 + 1% handling + 1% insurance
 
>$500
1% insurance (SHIPPING IS FREE)
Optional Registered
 
Add $10 to above
Non-Member Stamp Order - Per Shipment Base Fee
Destination
First Class/Priority Mail
United States
$3.95 + 1% handling + 1% insurance
Canada
$13.95 + 1% handling + 1% insurance
Foreign
$14.95 + 1% handling + 1% insurance

Note: Orders may be cancelled if items may not be legally sent to a country because of US restrictions, in cases of civil war or suspension of mail service, and to countries for which prior shipments have repeatedly been lost or stolen. Regardless of value, registered mail may be required to send items to other countries for which regular mail has proven unreliable. Buyers will be informed of any order cancellations or additional requirements before any items are sent.

Returns - The APS Guarantee

While the APS provides this selling/buying service, the APS does not own the material being sold and does not guarantee the accuracy of members’ content in the listings. While members price and describe their material, they may unknowingly misdescribe the quality or authenticity of the items being sold. Therefore, the APS offers a 30-day money-back guarantee on all items.

We try to screen all consignments and remove any item which is not genuine or accurately described. However, the volume of material received precludes a detailed inspection of each item. Therefore, you have 30 days after receiving any item purchased from StampStore.org to return material which is not as described for your money back. This period begins from the date the order is shipped to you. If a return is RECEIVED back at APS after the 30-day period, refunds cannot be honored.

To initiate a return, please contact us within 30 days of receipt of the order to receive a Return Merchandise Authorization (RMA) number that must accompany the return. Return postage costs are at the buyer’s expense (if shipping was paid on the original order - shipping costs per item will be refunded with the return). Expect your refund within 2-4 weeks of shipping your item (though in many cases you'll receive the refund sooner). When you return an item, the return amount is applied to your credit card or to your APS account for future purchases.

Report Questionable Items

Help Us Protect Our Members if you see an item listed on StampStore.org which you believe is questionable, alert us by using the “? Ask A Question” email link for that item.

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