Director of Technology & Innovation

Location: Bellefonte, PA (Remote option possible for the ideal candidate)

Reports to: Executive Director (CEO)

Status: Full-Time

Salary: $65,000 – $80,000

About the American Philatelic Society

With members in more than 110 countries, the American Philatelic Society is the largest, non-profit organization for stamp collectors in the United States. Founded in 1886, the APS serves collectors, educators, postal historians and the general public, both nationally and worldwide, with a wide variety of programs and services. Our members enjoy access to one of the world's largest philatelic libraries, a monthly magazine, and safe avenues for buying and selling philatelic materials.

Position Summary

The Director of Technology & Innovation will lead the strategic use of technology to optimize operations, strengthen member engagement, and enhance learning and e-commerce capabilities. As the staff lead for the newly established Technology & Innovation Task Force, this individual will play a central role in shaping and executing the organization’s digital transformation.

An immediate priority for this position is to provide leadership in evaluating, planning, and modernizing the organization’s web-based services, including the redevelopment of the stamps.org website, and updating and integrating currently stove-piped systems. The Director will manage the design and implementation of a comprehensive, end-to-end digital framework that also supports internal functions such as library services, educational programs, and public events—enhancing the experience of current members and attracting new audiences. Although the current solution is on a .NET framework using DNN as the CMS, the APS would prefer to migrate to a more flexible framework with a large and diverse library of proven plugins.

The ideal candidate is a mid-career technology professional with strong business insight and a proven record of driving organizational change through technology. Success in this role requires the ability to collaborate with non-technical colleagues and volunteer leaders to identify business needs, translate needs into actionable solutions, and oversee the evaluation and selection of technology partners.

Interested candidates should submit their resume and a cover letter that briefly and effectively describes why they are an excellent candidate for this position. Applications without a cover letter will not be considered. Please submit complete applications to talent@stamps.org by 5 p.m. Eastern on October 31, 2025.

Key Responsibilities

Digital Platform Management

• Lead collaboration with vendors and senior staff to redesign the organization’s primary website (Stamps.org) into an engaging, user-friendly, and visually compelling platform.
• Maintain and manage updates to, the existing stamps.org website, which is currently on a .NET framework using DNN as the CMS.
• Ensure all online content is accurate, current, and aligned with strategic goals.
• Oversee and, when needed, participate in the maintenance, configuration, and troubleshooting of digital platforms.

Strategic Technology Leadership

• Develop and implement a cohesive technology strategy aligned with the organization’s mission, strategic plan, and business objectives.
• Identify emerging technologies, trends, and risks relevant to the nonprofit membership and collectibles sectors.
• Promote innovative digital solutions that improve operational efficiency, communication, e-commerce, and learning systems.
• Engage relevant stakeholders and provide regular status updates to the team.

Operational Transformation

• Design and oversee the development of an integrated technology stack supporting a first-party data strategy that unifies member, prospect, engagement, and transactional data.
• Partner with staff across departments to analyze needs, document requirements, and ensure solutions align with organizational goals.
• Manage Requests for Proposals (RFPs), evaluate vendors, and recommend cost-effective, scalable technologies.
• Oversee data privacy, cybersecurity, and disaster recovery protocols to protect organizational and member information.

Execution & Oversight

• Lead technology projects from concept to completion, ensuring milestones, budgets, and quality standards are achieved.
• Establish performance metrics to assess technology ROI and its impact on member experience and operational outcomes.
• Support staff training and adoption of new digital systems and platforms.

Qualifications

Required

• Proven experience leading / managing the design, development and project management of public websites and web-based business applications.
• Proven success in selecting, procuring, implementing and integrating technology solutions.
• At least 5–7 years’ experience managing web development and marketing technology projects.
• Familiarity with CRM, CMS, e-commerce, and learning management systems.
• Familiarity with .NET / DNN.
• Familiarity with UTM tagging strategies, Google Analytics, and Google Analytics report formatting.
• Understanding of first-party data strategies and digital marketing technologies.
• Experience managing technology vendors and RFP processes.
• Knowledge of data privacy, cybersecurity best practices, and disaster recovery planning.
• Excellent communication, collaboration, and project management skills.
• Strong ability to collaborate with non-technical staff and volunteer leaders to translate business needs into technical solutions.
• Bachelor’s degree in information technology, computer science, business, or a related field (or equivalent professional experience).
• Must have authorization to work in the U.S. that does not require company sponsorship.

Preferred

• Experience working with in a membership, nonprofit, or e-commerce environment.
• Personal experience collecting something, or prior experience with a hobby/collectibles organization.

Why Join Us

This is a unique opportunity to lead transformative change within a mission-driven organization that blends the passion of a nonprofit membership society with the operational sophistication of e-commerce and learning enterprises. The Director of Technology & Innovation will play a pivotal role in shaping the organization’s digital future and advancing its service to the global hobby and collectibles community.